EMU'S FREE SHIPPING
Dont like hidden shipping charges? We don't either! Thats why EMU Australia has a simple shipping policy...FREE SHIPPING!
We will ship your order FREE to your door using the DHL Express courier service. We will also pay all duties and taxes that may arrise along the way. Thats right, the price you see is the ONLY price you pay, simple!
Tired of guessing when your order will arrive? We send you tracking information when your order has been shipped so you are able to check on its progress.
NOTE - If you order multiple items, these will be shipped in seperate packages and may arrive at different times. If this occurs, please wait an extra day for the remaining item(s) to arrive before contacting EMU Australia with a shipment tracking enquiry.
DHL Express is an international courier service that enables us to send packages to all over the world in the shortest time possible. EMU Australia utilises DHL Express services for all domestic and International deliveries. DHL Express provides us with a complete track and trace service.
Shipping Policy:
Every attempt will be made to dispatch orders received before 10am AEST on the same day.
All order received after 10am AEST will leave the following day.
Please note: Our business is based in Australia and we are 17 hours ahead of LA. Orders placed on a Friday in the USA will be processed on our Monday, your Sunday.
DHL does not ship to PO BOX addresses. Any order with a PO BOX delivery address will be cancelled and refunded.
See the below information for destination, services, cost & delivery times.
| DESTINATION |
SERVICE |
COST |
DELIVERY TIME |
| Australia |
DHL Express |
FREE |
2-3 Business Days |
| New Zealand |
DHL Express |
FREE |
2-5 Business Days |
| UK & EU |
DHL Express |
FREE |
3-5 Business Days |
| USA |
DHL Express |
FREE |
3-5 Business Days |
- All delivery times provided are estimates only and are at the discretion of the postal service providers
- Next day - only applies to capital cities, regional areas, maybe take up to 2-3 business days
- All prices are RRP in the country of destination. When shipping to another country, prices paid must be the RRP of that country.
- All Duties and Taxes are paid in full by EMU Australia
It is the consumer’s responsibility to ensure correct shipping/delivery details are provided via the online payment system. EMU Australia is not responsible for reshipping orders at our expense if incorrect details are provided.